Cancellation Policy for Vérité Integral Learning
Center
1. Cancellation/Refund Policy for Guest Accommodations and Group Bookings
- No Refund Policy: All payments are final. We do not offer refunds for cancellations, no-shows, or early departures.
- Modifications: Requests to modify your reservation (e.g., date changes, room upgrades) will be subject to availability and may incur additional charges. Any changes made within 7 days of your check-in date may be subject to a fee.
- Special Circumstances: In exceptional cases (e.g., natural disasters, government restrictions), we may consider rebooking your stay or offering a partial refund at our sole discretion. Documentation may be required to substantiate such claims.
- Refund Method: In the event that a refund is deemed necessary (e.g., in cases of special circumstances, rebooking, or exceptions as stated in the terms), refunds will be processed only to the original payer’s bank account via bank transfer. Refunds will not be made to any third-party account.
- Payment Disputes: You must notify us of any payment disputes within 3 days of the charge to allow for timely resolution. Failure to do so may forfeit your right to contest the charge.
2. Cancellation/Refund Policy for Programs
Cancellations
- Drop-in classes: No cancellation is required.
- Workshops: Cancellations must be made at least 24 hours before the scheduled session. For cancellations made within 24 hours of the scheduled session, payment will not be refunded.
- Therapies: Cancellations must be made at least 48 hours before the scheduled session. For cancellations made within 48 hours of the scheduled session, payment will not be refunded.
Refunds
- All service fees are non-refundable, except when the Center cancels or reschedules a session. In rare and exceptional circumstances, such as a medical emergency or unavoidable event, the Center may offer a refund or rescheduling option at the discretion of the management.
3. Cancellation/Refund Policy for Café & Meals
- Once an order is placed and payment is completed, refunds can not provided. Kindly ensure that you review your selection thoroughly before finalizing your order.
